Privacy Policy

Last Updated: May 10, 2026

Trail Bliss Nepal Pvt. Ltd. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

1.1 Personal Information

• Name, email, phone number, and address
• Passport details, nationality, and date of birth
• Health information (voluntarily provided)
• Payment details (processed securely)
• Emergency contact information

1.2 Automatically Collected Data

• IP address, browser and device information
• Website usage and analytics data
• Cookies and tracking technologies

2. How We Use Your Information

• Processing bookings and delivering services
• Communicating trip updates and safety information
• Customer support and inquiry response
• Marketing (only with your consent)
• Complying with Nepalese legal requirements

3. Sharing Your Information

We share information only with:

• Service partners (hotels, guides, transport, airlines)
• Payment processors
• Government authorities when legally required

4. Cookies

We use essential and analytics cookies. You can manage them via your browser settings.

5. Data Security & Retention

We use reasonable security measures. Data is retained only as long as necessary or required by law.

6. Your Rights

You may access, correct, delete your data, or withdraw consent by contacting us.

7. Governing Law

This policy is governed by the laws of Nepal.

By using our website and services, you consent to this Privacy Policy.